Privacy Policy
How Positive Traction collects, uses and protects your information.
Effective date: 3 August 2026
What we collect
When you contact us, book a call, or use our services we may collect your name, email, phone, business details, and any financial information you share for us to do the work (Xero access, receipts, payroll data, etc.).
How we use it
- To respond to enquiries and deliver bookkeeping, BAS, payroll and advisory services.
- To meet our obligations as a Registered BAS Agent under the TASA.
- To improve our services, secure our systems, and communicate updates.
Storage & security
Client data is stored in reputable Australian and cloud systems (Xero, Google Workspace, our secure practice tools). We use least-privilege access, MFA, and role-based permissions. We never sell your data.
Sharing
We only share information with the ATO, your accountant, or a third-party where you have authorised it, or where required by law.
Access & corrections
You can request a copy of your personal information, or ask us to correct or delete it, at any time. Contact us via the contact form on this website or by phone.
Complaints
If you have a concern about how we've handled your information, contact us first — we take it seriously. If it isn't resolved, you can lodge a complaint with the Office of the Australian Information Commissioner (oaic.gov.au).